SpinBetter Privacy Policy
Last updated: April 16, 2026
At SpinBetter, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information lawfully and fairly as required for operating our licensed online casino services in Australia. This includes your full name, date of birth, residential address, email, phone number, and government-issued ID for account registration and identity verification under anti-money laundering (AML) regulations. We also gather financial details such as payment methods and transaction history, gaming activity data like betting patterns and session duration, and technical data including IP address, device information, and cookies. Sensitive information may be collected where necessary and with your consent or as permitted by law.
How We Use Your Information
We use your personal information for legitimate purposes essential to our online casino operations, including account creation, identity verification, and age confirmation. Your data enables processing of deposits, withdrawals, and payments, personalizing gaming experiences, and providing customer support. We also utilize it to prevent fraud, ensure platform security, comply with responsible gambling obligations, and meet regulatory requirements such as AML and reporting to authorities like AUSTRAC. Marketing communications may be sent where you have consented.
Information Sharing
We disclose personal information only as permitted under Australian privacy laws, such as to regulatory authorities, law enforcement, or the ACMA when required by law. Sharing occurs with trusted third-party service providers like payment processors, identity verification services, and hosting providers, who are bound by confidentiality agreements and must comply with the APPs. We do not sell your information to unrelated third parties.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, misuse, or disclosure, including encryption of sensitive data and secure server infrastructure. Access is restricted to authorized personnel only, and we regularly review our systems to maintain data integrity in line with Australian privacy standards. Personal information is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records to comply with AML obligations, after which it is securely destroyed.
Your Rights
Under the Privacy Act 1988 and APPs, you have the right to access your personal information, request correction of inaccurate details, and seek details on how it is processed. You may withdraw consent for non-essential processing, request restriction of data use, or lodge complaints if you believe your privacy has been breached. To exercise these rights or transact anonymously where practicable, contact us; we will respond promptly and without unreasonable delay.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyze usage patterns, and personalize your experience on our platform. These collect technical data like IP addresses and browser types, with options to manage preferences via cookie settings. Our use complies with Australian privacy laws.
Contact Us
For privacy concerns, rights requests, or questions about this policy, please contact our Data Protection Officer.
[email protected]